Problem Dialing with Google Assistant

Discussion around Insane Audio's super awesome new JL3001 for your JL Wrangler or JT Gladiator!
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Bigred97
Posts: 3
Joined: Tue Apr 21, 2020 2:03 am

Problem Dialing with Google Assistant

Post by Bigred97 » Wed May 13, 2020 9:58 am

I cannot get this to work.
It confirms the request and says "dialing name" but never leaves the assistant screen or makes the call.

I have made sure all apps are updated, re synced contacts, deleted and re paired BT connection with my phone, and rebooted system from system settings menu. No change.

I can makes calls from the "phone" app with out issue. Just not hands free via the assistant

Bigred97
Posts: 3
Joined: Tue Apr 21, 2020 2:03 am

Re: Problem Dialing with Google Assistant

Post by Bigred97 » Wed May 13, 2020 10:24 am

To clarify... I can dial fine from the native dialer called "Bluetooth", this app is where I am finding and syncing my contact list

I have also tried downloading "IA dialer" from the play store and it won't even import my contact list.

InSaNeAuDiOSupport5
Posts: 183
Joined: Fri Feb 03, 2017 11:59 am

Re: Problem Dialing with Google Assistant

Post by InSaNeAuDiOSupport5 » Thu May 14, 2020 1:05 pm

Please confirm what product do you have?

Just so you know, the IADialer is currently only on our 2000 series products.

We will be porting it over to the 3000 series shortly, so if you currently have a JL3001, then this will not work until we port IA Dialer to that platform.

All Insane Audio customers get free software updates for life and IADialer is one of the many, many, cool updates we have planned for our 3000 series products. 😊

Bigred97
Posts: 3
Joined: Tue Apr 21, 2020 2:03 am

Re: Problem Dialing with Google Assistant

Post by Bigred97 » Fri May 15, 2020 2:25 pm

Yes I have the jl3001

When will this update be coming?
I live in MA and it is a hands free state, so this is essential

InSaNeAuDiOSupport5
Posts: 183
Joined: Fri Feb 03, 2017 11:59 am

Re: Problem Dialing with Google Assistant

Post by InSaNeAuDiOSupport5 » Sat May 16, 2020 9:52 am

Hello, 

Thanks for letting us know, the IADialer will be ported to the JL3001 in the next few weeks. In the meantime, the Bluetooth app still works or you can use Apple CarPlay or Android Auto. 

We hope this helps! Thanks for writing in and we'll see ya on the trail!

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