Bluetooth music player & Apple CarPlay

Discussion around Insane Audio's super awesome new JL3001 for your JL Wrangler or JT Gladiator!
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y84media
Posts: 4
Joined: Tue May 19, 2020 5:08 pm

Bluetooth music player & Apple CarPlay

Post by y84media » Tue May 26, 2020 5:20 pm

I noticed that you prefer that when using Apple CarPlay that Bluetooth should be off.
Are there settings where the Bluetooth audio app doesn’t auto launch when I have Bluetooth on?
And is Bluetooth needed for phone calls or does CarPlay use WiFi/USB for calling?

InSaNeAuDiOSupport5
Posts: 217
Joined: Fri Feb 03, 2017 11:59 am

Re: Bluetooth music player & Apple CarPlay

Post by InSaNeAuDiOSupport5 » Wed May 27, 2020 12:17 pm

Hello There,

Thanks for reaching out to us here at Insane Audio!

While the forum is a great place to collaborate and share ideas with other customers but is not the best place to go for tech support. All Insane Audio customers get lifetime technical support and our staff works 7 days a week. You will get a much faster response reaching out to us directly. You can always reach out to us at insaneaudio.com/support

Just so you know, this isn’t our preference. Bluetooth should be turned off when using wired Apple CarPlay because iPhones require this. When doing handsfree calling, it is done either with Bluetooth OR with CarPlay. If you have Bluetooth on and CarPlay also connected then your iPhone won’t know where to send calls. For more information on how to use CarPlay with your JL3001, here is a great writeup on our forum - https://insaneaudio.com/forum/viewtopic.php?f=33&t=4437

Are you referring to the BT Music app? By default, this will open if you connect your phone for audio. Phones can connect for calls, for audio or for both. If don’t want the BT Music app to launch, then just connect your phone for calls only.

For hands free calling, you can either use Bluetooth or CarPlay. This is up to you. Of course, our Bluetooth chip in the JL3001 is significantly better then even the most expensive iPhone (we have some advanced noise cancelling technology) so you will note that using Bluetooth through your JL3001 will have better call quality.

We hope this clears things up.

Tcharker
Posts: 10
Joined: Sun May 10, 2020 2:17 pm

Re: Bluetooth music player & Apple CarPlay

Post by Tcharker » Wed Jun 17, 2020 8:46 am

Amen to better quality phone. When we 1st got ours and used Carplay....all callers heard themselves echoing. I have external mic set up and suspect it is using both mic's.

When I switched to blue tooth......all carplay stuff turned off.....callers don't hear themselves. Built in Mic is correctly shut off.

Not sure if a setting can be added for car play use to manually turn off or override internal mic on unit?

InSaNeAuDiOSupport5
Posts: 217
Joined: Fri Feb 03, 2017 11:59 am

Re: Bluetooth music player & Apple CarPlay

Post by InSaNeAuDiOSupport5 » Wed Jun 17, 2020 5:11 pm

Hey There,

Actually, all Insane Audio products have both a built-in microphone and external microphone jack. When the external microphone is plugged in, it will automatically disable the built-in microphone. This is a physical hardware switch so it will always work this way.

The issue is actually within the CarPlay app itself where the noise cancelling technology just isn’t all that robust. You will correctly notice that using Bluetooth directly with your JL3001 (i.e. not through CarPlay) will sound a LOT better.

But the good news is that our engineers actually have a clever solution that we are going to release in v1.3 of our software. This is a workaround that essentially adds our noise cancelling technology ON TOP OF Apple CarPlay. So with v1.3 of our software, you should get the same good results with either CarPlay or Bluetooth. Stay tuned for more! All Insane Audio customers get lifetime technical support with free software updates so this will be another free download.

Jessedoesitall
Posts: 3
Joined: Sat Nov 09, 2019 6:55 am

Re: Bluetooth music player & Apple CarPlay

Post by Jessedoesitall » Wed Jul 08, 2020 1:52 pm

is there a list of enhancements for the V1.3 software update?

InSaNeAuDiOSupport5
Posts: 217
Joined: Fri Feb 03, 2017 11:59 am

Re: Bluetooth music player & Apple CarPlay

Post by InSaNeAuDiOSupport5 » Thu Jul 09, 2020 11:18 am

Thanks for getting back to us.

Yes, the all new Insane Audio's JL3001 firmware v1.3 includes a number of new features including an updated HVAC app, multiple new OEM options in the Control Settings app and some pretty cool enhancements to zLink for Apple CarPlay users. Most notably, our engineers have managed to add some of our bluetooth noise cancelling technology on top of the CarPlay interface for better call quality.

Here is a link to instructions to apply the latest software update - https://insaneaudio.com/forum/viewtopic.php?f=32&t=4453

We hope this helps!

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