Fj1002 Few small issues.

General technical discussion topics for Insane Audio's FJ1001
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Keys_to_Adventure
Posts: 3
Joined: Mon Apr 02, 2018 5:52 pm

Fj1002 Few small issues.

Post by Keys_to_Adventure » Mon Apr 16, 2018 5:54 pm

So far I don't know if anyone else has had this issue but my unit was swapped out, but I noticed on the first unit I had as follows.

1. Bluetooth audio was noticeably horrid from my iPhone 7+ and my girlfriends iPhone 6s, to the point it was unusable, audio calls sounded like a blender, choppy and full of static. But if from sources like youtube or anything in the HU itself it sounded amazing.

2. Youtube when played showed no video, Im not sure if thats because the e-brake wasn't wired up but It was still odd.

3. The factory subwoofer had no response it wouldn't turn on. I know its supposed to be a plug and play unit but this was the weirdest.

This isn't anything against Insane Audio because they called me and we talked for 2-3 hours on the issues before deciding to swap my unit out, the customer service is unparalleled even from my alpine unit (alpine told me to shove it when my bluetooth chip stopped working properly on my Inew960)

But Im hoping the new HU fixes all this if not Im not sure what to do :? . My new unit comes in Thursday or Friday, and Ill do a test install it as soon as I can. Other than that this is one of the absolute coolest units Ive ever used, and over the last 2 years Ive had more than 7 units, in 3 different setups.

InSaNeAuDiOSupport5
Posts: 244
Joined: Fri Feb 03, 2017 11:59 am

Re: Fj1002 Few small issues.

Post by InSaNeAuDiOSupport5 » Tue Apr 17, 2018 10:27 am

Hi there, Keys_to_Adventure! It sounds like you're already working with our support staff, so no worries. They'll take care of you and help get everything working the way it should so you can enjoy your Insane Audio unit for years to come!

Keys_to_Adventure
Posts: 3
Joined: Mon Apr 02, 2018 5:52 pm

Re: Fj1002 Few small issues.

Post by Keys_to_Adventure » Tue Apr 17, 2018 7:21 pm

yes I was very well taken care of, I just wanted to know if anyone else had similar problems. Or if there were any tips or tricks with some of the issues I have.

InSaNeAuDiOSupport5
Posts: 244
Joined: Fri Feb 03, 2017 11:59 am

Re: Fj1002 Few small issues.

Post by InSaNeAuDiOSupport5 » Mon Apr 23, 2018 2:40 pm

Absolutely, that's what this resource is here for! :idea:

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